Privacy Policy

Welcome to Acro Voice & SMS

Protecting Your Privacy and Information

At Acro Voice & SMS, we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you use our Voice, SMS, BPO, and related communication services.

Information We Collect

We may collect certain information to provide and improve our services, including:

  • Personal identification information

  • Business and company details

  • Contact information

  • Communication records

  • Technical and usage data

  • Service-related information

This information is collected only when necessary to support our business operations and service delivery.

How We Use Your Information

We use collected information for the following purposes:

  • Providing Voice, SMS, and BPO services

  • Processing inquiries and service requests

  • Delivering customer support

  • Improving service performance and reliability

  • Maintaining network security

  • Meeting legal and regulatory obligations

Data Security

We implement industry-standard security measures to protect information from unauthorized access, disclosure, alteration, or misuse. Our infrastructure is designed to support secure communications and responsible data management practices.

Information Sharing

Acro Voice & SMS does not sell, rent, or trade personal information to third parties. Information may be shared only with trusted service providers, business partners, or legal authorities when required to deliver services or comply with applicable laws and regulations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, improve website functionality, and analyze website traffic. Users may manage cookie preferences through their browser settings.

User Rights

Depending on applicable laws and regulations, users may have the right to:

  • Access personal information

  • Request corrections or updates

  • Request deletion of information

  • Object to specific data processing activities

  • Contact us regarding privacy concerns

Data Retention

Information is retained only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and maintain operational records.

Third-Party Services

Our website may contain links to third-party websites or services. Acro Voice & SMS is not responsible for the privacy practices, policies, or content of external websites.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or legal requirements. Updated versions will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or our data protection practices, please contact us:

Email: Info@acrotelekom.com

Website: www.acrotelekom.co

Support: Available 24/7

Questions About Your Privacy?

Our team is available to assist with questions regarding privacy, data protection, and information security. We are committed to maintaining transparency, trust, and responsible data handling practices.